This Privacy Policy governs the manner in which La Cura Mobility Pte Ltd (“the Company”) collects, uses, maintains and discloses information collected from end-users (each, a “End-user”) of the lacuramobility.com website (“Site”), or at the Care Centre (“physical place” where service is provided). This Privacy Policy applies to the Site or Care Centre and all products and services offered by La Cura Mobility.
1. Information That We Collect And Store
We, (La Cura Mobility) only collect, store or use information that we consider reasonably necessary for the purposes of providing the best service possible to all of our members. You are free to browse our website without providing any personal information to us. You must register and provide us with your name, contact details and a secure password in order to be a Registered User. We ask product or service providers for further information including their date of birth (for individuals), gender (for individuals), company registration, business address, trade, specific skills, relevant accreditation, working preferences and payment details. We store this information on our secure server. We also ask for a driver’s licence, passport or identity card for identity verification of individual purposes. We also ask for a company/business registration, business addressed and other company details as deemed necessary. We also hold all information related to specific product and service requirements, including any quotes provided and all updates, communications and ratings in connection with the product or service rendered. For quality control and training purposes, we may monitor or record your communication with any of our departments, employees or agents.
2. How We Use This Information
We, (La Cura Mobility) may check the accuracy of the information that you provide on registration and during your continued use of the Service and remind you of your obligations to provide accurate information to us. As part of the process of verifying information provided by Registered Users we may carry out, either directly or via carefully-selected and appropriately regulated third party data verification agencies, identity verification checks on you to verify the information you have provided to us. This may include cross-referencing the information you have provided with other information including, by way of example, electoral roll data, passport data, credit file data and so on. Registration with us constitutes your consent to such checks being carried out. We may use the contact information you provide to contact you via email, fax, post or telephone regarding your registration, or any other matter that we consider relevant to your use of any Service. We make available details of a product or service request to a limited number of suitable Registered Users. In the event that a member/End-user or service and/or product provider agrees to quote, contact information as well as system-generated information (such as last login or End-user ratings) may be made available to the member/End-user or service and/or product provider concerned. In addition, any ratings and comments from Product or service providers and member/End-user in relation to historic requests or transactions are available for all users of the Website to see at any stage in the process. Contact information includes identifying labels or names of Product or service providers and members/End-users, as well as other personal information such as age, gender, nationality / residence, religion, personal habits / preferences, medical conditions, educational / professional qualifications, and any other information provided by Product or service providers or members/End-users. We may use any information we collect about you, including any information we may have obtained from your use of the Service, to resolve disputes, provide customer support, troubleshoot problems and enforce our Terms of Use and other policies. We may share the information with the rest of JCS Group Pte Ltd. We may look across multiple users to identify problems or resolve disputes. In the unlikely event that fees remain unpaid on the account of a product or service provider, we may pass your business information to a credit recovery company. We may disclose your personal data if we are compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority. We may also disclose aggregated demographic and profile data (in which neither you nor any other individual is identified) to our commercial and marketing partners.
3. Security Measures
To prevent unauthorised access, maintain accuracy of our records and ensure proper use and protection of Your Information, we may put appropriate physical, electronic and managerial procedures in place. We, (La Cura Mobility) currently use third party, “wix.com” encryption technology to ensure that sensitive data transmitted to and from our server cannot be accessed by external parties. Our server is protected by the third party “wix.com” dedicated firewall and we operate strict internal policies with regard to accessing personal information. However, we cannot guarantee the security of any information or data which is transmitted over public or third party networks. Please note that you must ensure that your password remains secret.
4. Cookies
This website uses cookies to identify repeat visitors. We, (La Cura Mobility) protect your privacy by only storing a simple ID number and token string that is only meaningful to this website. Your personal details, such as your name or phone number, are not stored in a cookie. You may set your computer browser to reject cookies but this may preclude your use of certain parts of the Service. Third party vendors may show La Cura Mobility.com ads on external Internet sites and also use cookies to serve advertisements based on a user’s prior visits to this Website.
5. Retention Of Your Information
Where any information is personal confidential information, we, (La Cura Mobility) will retain it only as long as is reasonably necessary for the purposes to which you consent under this Privacy Policy and thereafter delete it from our systems, unless you agree otherwise.
6. Access To Information
Please contact us if you would like to know what information we are storing about you. We, (La Cura Mobility) may ask for proof of identity before providing you with any information requested and reserve the right to refuse to provide information if identity is not established to our satisfaction. If you have any questions with regards to the use of Personal Data, then please contact us at , we’re ready to help.